Where ever possible Jewelery are photographed under natural daylight. Photographing Jewelery is extremely difficult in duplicating the exact colour and details
We try to do our utmost to obtain the most precise results. Please be aware that different monitors maybe set to different resolution or colours may show up slightly differently from monitor to monitor.
Save money on shipping by combining purchases. We do not charge extra for combining items if they are all purchased within the first 7 days of the first purchase. At the time of the first item is purchased, please notify us that you wish to combine shipping.
We ship to most countries and only to a PayPal confirmed address. If you have any doubts please contact us for confirmation prior to purchase.
Our standard shipping is via Registered Post with a tracking number. Average delivery time is 10-21 working days.
We will send your purchase within 48 hours of receipt of confirmed payment, except weekends, public holidays or postal strikes.
We accept Pay Pal only.
Out of courtesy if you need more than 3 days to make payment please let us know we are more than happy to accommodate.
All matters relating to the importation of our products are the sole responsibility of the purchaser. This includes any Import Duties, Sales Tax, customs fees etc
RETURNS and REFUNDS
In the event our item is grossly misrepresented in the description, you are entitled to 100% refund.
If you are unsatisfied and wish to return the item you must notify us and return the item within 14 days of receiving the item. Once you notify us that you wish to return the item we will send further instructions.
Item must be returned along with all original packaging sent with a tracking number so that you can track that I have received it.
Buyer will pay for return shipping, once item is received and nothing is missing the refund will be made through PayPal ONLY, less shipping (free shipping fee of $8 will be deducted from the total refund), and PayPal refund fees.
OUR FEEDBACK POLICY AND YOUR SATISFACTION
Our primary concern is to have fully satisfied customers. In the event that you may have a dispute or simply not happy with your purchase please give us the opportunity in order to find a solution BEFORE leaving negative or neutral feedback.
Your time and ours is very valuable, if you take the time to leave feedback we will honor your time by leaving feedback.
We will leave positive feedback where positive feedback is left.