SALES POLICY

We offer 30 days full refund and return policy for all buyers. You can buy from us with 100% return and refund guarantee. No questions asked for any refund or return.

Our emeralds look better in your hands than in photos. We shoot all the photos and videos with natural light conditions, so you can see the real and genuine colour of each gemstone.

We only sell Natural Colombian emeralds

All buyers are responsible for the payment of any custom and duties for their country. We won't take responsibility on that matter, so please before bidding or buying from us, send us a message and we'll try our best to please you.

if you want to save/avoid any custom duty, please ask and we'll offer the best way to cut that cost.

If you need specific shipment or packing, please don't hesitate to ask.

Your feedback is highly valuable, please give us some positive feedback once you get the stones, if you're no satisfied with the gemstone received, please contact us before leaving any negative feedback and We'll try our best to please you 100%.

Once again many thanks for trusting us.