About Us

First and foremost we appreciate your patronage and we will do everything we can to make your buying experience as easy and stress free as possible. If you have a problem contact us and we will work with you to be sure you are happy with your purchase. In order to do this we have a few requirements and recommendations you should read.

Payment via Paypal, Payments must be received within 24 HOURS of item close date. All orders are processed within 24 hours from payment, unless it is a custom order or otherwise specified. We ship to the shipping address you provide during the Gem Rock checkout and are not responsible for wrong or undeliverable addresses.

SHIPPING:

Your items will be ship via register mail.If customer demand prompt shipping via FedEx. we will charge $40 per parcel under 500 grams.

REFUNDS:
If You have any problems when you receive your goods, Please contact us without any hesitation in 3 days if you are not satisfied with your purchase, Please send back item within a week .We will glad to exchange, replace or refund your full payment.If you like our item(s) or have any questions with them, Please Contact Us at anytime

Privacy Policy:

All of our customer information (Name, address, phone numbers, Email, etc.) are private and secure. We do not participate in or contribute to cooperative or shared databases that give other companies access to information.